Kidde Fire Trainers

A leading worldwide provider for hot-fire training simulators

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Kidde Fire Trainers

Kidde Fire Trainers are a leading provider worldwide for hot-fire training simulators. Operating globally from their facilities in the UK, Germany and the USA, their clients boast many national fire services, airports and private sector businesses. Due to expanding demand, the company was experiencing a shortfall of resource, time and expertise internally.


This drastically increased the timescales involved with product and software learning curves for internal staff. Kidde Fire Trainers needed a Systems Integrator with an in depth understanding of their requirements for standardisation and modularisation of software. They also needed a Systems Integrator with the flexibility and the ability to be involved throughout the development lifecycle.


At the first level, we were able to solve the problems in hand with our awareness of the latest technologies and software packages. Our advice on tailoring these to the standardisation and modularisation of their software proved key. Our approach also created the flexibility and ability to be involved throughout the development lifecycle. This was crucial to developing an intuitive, effective end product within the time constraints.


Our approach, product knowledge, attention to detail and responsive after sales support were really appreciated. The pay-off for Kidde Fire was enhanced development, continuous improvement and a trusted working relationship. As a result, Kidde Fire Services have been working with InControl for a number of years. Through our continued work with them as a partner, they find our knowledge of the latest technologies to be “excellent”. We enable them to make well-informed decisions on what they can offer to their clients. We are a trusted partner and work with them as a team, aiding the continual development, refinement and improvement of their product range. 

 

Kiddie Fire Trainers


“InControl Systems have just completed design, development and commissioning for a completely new standard system for our high-end fire training products, utilising a distributed Mitsubishi PLC system and Wonderware’s System Platform. The project was executed professionally, within the time constraints and is operating exactly as intended. The effectiveness and intuitiveness of the new system has helped to ensure the future potential of the product and the desired end user satisfaction.


Over the years that we have worked with them, InControl Systems have displayed professionalism, unrivalled product knowledge, an extremely flexible approach and very responsive after sales support. I would have no hesitation in recommending InControl Systems to any company in need of a good all round systems integrator.”

Singleton Birch

The UK's leading independent lime supplier

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Singleton Birch

Singleton Birch are the UK's leading independent lime supplier. Their product range comprises of quicklime, hydrated lime, natural hydraulic lime, graded chalk, and aggregates amongst other specialist products and services. Due to a lack of internal resources and time, Singleton Birch began to consider using an external Systems Integrator. They had an urgent need to join several disparate PLC networks, enable remote access to automation systems and install an audit trail mechanism for all PLC code changes. And the clock was ticking.


To overcome this, the company needed a quick response. They needed to be able to hand over all responsibility to a company who could support any problems, design all the safety aspects and fully commission the system with minimum hassle. Good job we’re InControl.


Our approach and expertise meant Singleton Birch could rely on us to educate and guide their engineers through the solutions available. We helped massively with the selection and integration of our systems with minimum disruption to their running plant. Singleton Birch  found themselves able to hand over complete responsibility for the project to us. We gave them the confidence they needed. Not just as suppliers and trainers who could clearly explain the chosen systems, but as trusted engineers with an open and honest approach.


Needless to say that the system we delivered was exactly as specified and works extremely well.  According to our client, it provides exactly what was required in terms of traceability, audit trail tracking, control over ad hoc code modification, remote access for staff and remote access to InControl for support. Our responsive backup to problems long after the initial implementation dramatically reduced actual onsite call out costs, too. “Response, value for money, damn good service, design superb, time taken out to sit down and discuss.” Just read more…

 

Ken Hebdon, Electrical Engineering Manager


“Although we have worked with a number of SI’s previously, InControl Systems really did not fail to impress us. We have worked with InControl Systems on a number of projects in recent years, are extremely happy with the services that they provide; we would have absolutely no hesitation in recommending them to other companies.”

HPC (Howden Process Compressors)

A large multinational supplying gas and air handling equipment and compressors worlwide

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HPC (Howden Process Compressors)

Howden Group are a multinational organisation specialising in supplying gas and air handling equipment and compressors to a wide range of industries worldwide. During a period when HPC experienced a lack of internal resource, there was concern that their internal departments would be hard-pushed to carry out systems integration work. 

 

This being the case, investing in the services of a system integrator still faced HPC with some reservations. They needed a quick response and learned that finding people with the right knowledge was difficult. So to them, as the owners of a very specialized business, there was a potential risk that the system wouldn’t work and could cause problems between them and the main user.

 

We responded quickly and put HPC incontrol with the specialist knowledge they needed. What’s more is, our approach to their problems (as with any of our clients) was based on effective solutions rather than being cost driven. Testament to our approach, HPC were “pleasantly surprised by the quality of the products and services that incontrol provided.”

 

The outcome of our first project with HPC is also testament to our philosophy of using our expertise and service to form long lasting partnerships. Just read on…

 

Brian Thurman, HPC Field Service Manager


“The technical competence of their engineers is very high; they are professional and are extremely responsive to our requests for service at short notice. The quality of the work they have carried out for us is reflected in the low call out ratios, minimal warranty costs and satisfied end users on each of the projects for which they provide assistance. 


InControl Systems have now been providing services to our company continuously for about 12 years and work almost as a part of our internal engineering team. We have always been one hundred percent satisfied with the products and services they have provided and would have no hesitation in recommending them to other companies.”